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Work Skills
Routines for workplace readiness: punctuality, communication, safety, problem-solving, independence.


A Child Captivated by Work and Activity
When Benji was an infant, from the time he was about three months old, we would take him to coffee shops. There he was mesmerized by baristas making coffee. We would either prop him up on the counter or stand on the side of the counter holding Benji while he gazed tirelessly at all the activity, from the making of the coffee to the paying. He was mesmerized. As he got older, while he had little interest in playing or watching videos, he remained focused on kitchen tasks and a
Galit Kleiner
Nov 25, 20253 min read


Benji Featured on Global News: Celebrating Work and Growth at IKEA
"Eighteen-year-old Benji Fisman was born with a rare genetic disorder yet despite his complex medical issues Fisman recently celebrated his first anniversary working at IKEA. A personalized plan was set in place to help Fisman achieve workplace goals. Today he's enjoying a life of remunerated employment, increased independence and a sense of belonging with a large and cohesive workplace team. Susan Hay has the story." - Global Celebrating Work and Growth Benji has been making
Lindsay O'Connell
Nov 15, 20251 min read


Giulietta’s Visual Resume: Showing Her Strengths in a Meaningful Way
Because Giulietta is non-verbal, traditional resumes and interviews don’t highlight her strengths or the way she communicates. A visual resume allowed us to show her abilities in a clear and accessible way. Visual Resume We started by taking pictures and videos of Giulietta doing everyday tasks she already enjoys and is successful with, finding items at the store, placing them in the cart, matching words to products, and using her iPad to communicate. These real moments showe
Lindsay O'Connell
Nov 13, 20251 min read


Benji’s Journey to Meaningful Employment at IKEA North York
Benji is a valued and proud member of the IKEA North York team, where he works in the cookware, décor, and rug department. His main role is part of the Back to Shelf (BTS) team, where he returns misplaced items to their proper locations around the store. Growing Confidence and Skills Since joining IKEA, Benji has made remarkable progress. He recently celebrated his three-year anniversary on June 6, 2025, marking three years of hard work, learning, and growth. Over time, Benji
Lindsay O'Connell
Oct 21, 20252 min read


Giulietta’s Journey to Employment: From Grocery Shopper to Valued Team Member at Loblaws
Giulietta is thriving as a valued member of the PC Express (PCX) department at Loblaws, where she helps fulfill online orders for customers. She works two hours a day on Mondays and Fridays, a schedule that allows her to combine her passion for food with meaningful work while developing independence and life skills. Journey to Employment Benji and Giulietta have long been familiar faces at Loblaws in North York, first as customers. Their early visits provided opportunities to
Lindsay O'Connell
Oct 20, 20253 min read
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